Where to Find Help for Your Online Giving Software

To provide you with the most up-to-date and comprehensive guidance, we’ve consolidated all instructional articles for the Online Giving Platform (PSG) into our Giving Help Desk.

By following the link below, you’ll find helpful resources on a wide range of topics, including—but not limited to:

  • Giving Account Setup and Donor Management
  • How to Create a Form or manage existing Forms (with examples!)
  • Steps to Edit a Fund in Giving or manage Recurring Giving
  • Viewing Giving History and managing Online Donor records
  • Integration with Family Suite for seamless data flow
  • How to Export Data from Giving for reporting or analysis
  • Troubleshooting Sync Errors
  • How to Add a Manager for administrative access

Whether you're setting up a new fund, managing donor records, or exploring form creation, the Giving Help Desk is your go-to resource for all things Giving.

 

The Giving Helpdesk

Updated

Was this article helpful?

0 out of 1 found this helpful

Have more questions? Submit a request

If you have an issue that requires help or feedback, please Contact Support.