Step 1

Open up a new browser tab by pressing CTRL + T.


Step 2

In the Web Address Bar, enter

Hit Enter.

Step 3

Enter the code given to you by your Support Representative. Then click Start Support Session.


Step 4

Click on Open GoTo Opener


Step 5

It should ask you if you want to make changes to your computer, click Agree, or Okay.

It will then ask you to hide an information you want to keep private. Click Okay.

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