How to log into Logos when you believe it is not open but can't log in due to single user install

Reminder - Logos People Products and Logos Accounting Sunset date 03/29/2019

If you are trying to log into Logos and are sure no one else has it open, yet get the message that only one user can log in at a time, contact support so we can help you remove the session.

Once you are able to log in, you must add the multi-user code to prevent this from happening in the future.