A donor would like to make an Independent Account after making Quick Give donations
Once a donor email address is associated with a Quick Give donation, they cannot create a new independent giving account using the same email address without some extra steps.
There are two options to create the independent account:
Option 1:
- The donor sets up an independent account with a different email address
- The church administrator contacts ParishSOFT Support asking that we change the email address on the independent account to the desired email address.
Option 2:
- The church administrator sets up a Managed Giver Account for the parishioner
- The administrator contacts ParishSOFT Support asking that we merge the Quick Give Account(s) into the new Managed Giving Account.
- The church converts the Managed Giving Account to an independent account
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How to convert a Managed Giving Account to an independent giving account
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