How to resolve the error: Records cannot be deleted when a member has an active staff assignment
- Check to see if any member in that family has a username on the General tab.
- If a username exists, search for that user in your list of staff members. This requires that you have administrator access. If not, please notify your business manager to resolve.
- Give that staff assignment an end date and save changes.
- Proceed to go back to the Family List and delete the family.
How to set an end-date for staff
How to delete a family from the family list