PSFS Religious Ed - Student Directory: How to restore a student record that went missing from a class

How to restore a student record that went missing from a class

If you find that a student who once belonged to the class is no longer present in that class, there are a few possibilities to explore: the reason the student is no longer in the class is either because

  • someone at the parish deleted them from the class, or
  • someone deleted the whole family from the family directory (this could have happened by accident). 

To explore and resolve if the student was simply removed from the class:

  • Check to ensure that the family and member record still exist for that student in the Family Directory.
  • Once you've validated that the family exists in the Family Directory, re-add the student to the class.

To resolve if the family has been deleted by mistake:

  • If the family is not present in the Family Directory, then they may have been deleted thus removing the student from the class.

 

 

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