How to remove "unknown" as the position on a staff record
You'd like to assign a position to a staff record, but it keeps showing as "unknown" and you might also be getting the error "Primary position cannot be removed." Here's how to resolve this:
- Check the box next to the desired position in the list. The position should then move directly below "unknown."
- Drag and drop the correct position so that it is above "unknown."
- Un-check unknown
- Click save