PSA A/R - Payments: How to handle an NSF check in the Accounts Recievable Module

How to handle an NSF check in the Accounts Receivable Module

Also described as 'An AR payment was returned due to non-sufficient funds. 

 

If possible, delete the payment in Accounts Receivable.  You may need to also delete the deposit in Ledgers and Payables if the payment has been attached to one.

If deleting the payment is not possible,  do the following:

  1. In Ledgers and Payables, click on Journal Entries, then create a reversing entry for this deposit for the same date as the deposit.  (use the comments to indicate you are correcting the payment, reference the deposit number of the payment)
  2. Create a new invoice for the customer since they still owe the money.

 

 

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