OLG Administration - Prices: Legacy Online Giving Price Increase

Legacy Online Giving Price Increase 

*Note: This does NOT apply to Diocesan customers*

Summary:

  • The increases to implement are as follows:
    • ACH: rate increase of .75%
    • CC: rate increase of .25% and a $0.15 increase to per/item fee
  • The fee increase will be in place for August’s activity. 
  • Paya is required to send statement messaging for this increase.  The following message was included by Paya on the July Monthly statement. 
Paya recently identified an issue that triggered a .75% discount rate increase on July 30, 2018, to your ACH merchant account. Paya has identified the cause of the issue and impacted merchants will see a credit on their August bank statement. We regret any inconvenience this may have caused.  

Valued Customer,

We are reaching out to you to confirm a change to your account beginning August 2018:
 
As the payment industry continues to evolve and adapt to changing economic and regulatory environments, it has resulted in increased costs. Over the past year, industry participants and others have implemented changes that have further increased our costs with additional fees, additional reporting, and increased risk and regulatory requirements. 
 
Due to industry changes, we are implementing a rate increase starting with your August 2018 activity:  ACH processing rate will be increased by 0.75%, credit card rate 2,3 and business will increase 0.25%,  and credit card per item auth fees will increase by $0.15/item.

Rate increases in the payment processing industry like these are sometimes unavoidable, and we hope we can continue to serve your organization long into the future.

We would like to thank you for being a loyal and consistent customer to ParishSOFT over the years. Your satisfaction is very important to us, and it is our goal to continue to grow and offer the services and results you expect of us.

If you have questions or concerns regarding the implementation of this fee, please do not hesitate to reach out to our team at support@parishsoft.com.

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