PSG Admin - Bank Accounts: How to change the bank account that is used for donation deposits and monthly billing/processing fees

How to change the bank account that is used for donation deposits and monthly billing/processing fees

The following must be done by the organization's primary administrator.
  1. Log into your admin account. While logged in, open a new tab in your web browser and go to the Merchant Information. 


  2. Upload the image of a voided check which must saved on your computer: Go to the top left corner and select "Click here to Upload." 
    Marchant_Application_-_Document_Saving.png

  3. Select the Choose File button and browse for the image of your church's voided check. Note: it will only take image files, like PNG or JPG. 
    • Under Type, select the option for Voided Check from the drop-down selection box.
    • Click Upload.
      Marchant_Application_-_Document_Saving_-_Upload.png

  4. At the bottom of the form, select the Save & Submit button.Marchant_Application_-_Document_Saving_-_Save_and_Submit.png
  5. When this is done, click the submit button at the bottom of that form, and then reply to this ticket/email letting us know this is done and mention which fund/funds should be connected to the new bank account.

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  6. To set up the billing information for your new bank account, go through the steps outlined in the following article: How to set up a billing method for your organization

 

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