How to find transactions not showing on your bank reconciliation
Start in Ledger & Payables → Checks/Deposits/Journal Entry → Find Transaction
- Depending on what search is being used, the check number, deposit number, or journal entry number will be the transaction number. See a screenshot of each below. You may need to search using different criteria.
For example, if you are searching for check number 123 but the check number was (inadvertently) entered as 11123 you will not find the check using the transaction number. Remove the transaction number and try locating the transaction using other criteria such as the vendor, transaction date, transaction amount....
Verify the transaction exists, the transaction date is correct, the bank account is correct, and the transaction number is correct. If the transaction was voided, verify the void date is in the statement period.
Check → Find Check
Deposit → Find Deposit
Journal Entry → Find Journal Entry