PSG Admin - G4 | Donor Login Issues: How to reset the donor password

How to reset the donor password

  1. Get the donor's email address from the donors' tab on the left side.
    search_for_donor.jpg

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  2. Log in as the Parish Administrator and click on the Settings menu.
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  3. Click on Design
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  4. Click on the Portal Address to open the church's donation website. 
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  5. Here is an example login page used to Sign in.  Click on the Sign in tab.
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  6. Choose your preferred Sign In method.
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  7. Type in the Donor's email address.  Then click on Forgot Password to reset the Donor's Password.
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