PSA L&P - Processing Issues: How to disable plugins, add-ons, and extensions in multiple browsers

How to disable plugins, add-ons, and extensions in multiple browsers

Can browser plugins and extensions affect my connection to Trimble Connect?

If you are encountering speed, upload, download, or various interface problems with ParishSOFT products, it could be caused by a plugin, add-on, or extension within your browser. To see if this is the case, you can try disabling all plugins, add-ons, or extensions within your browser. These are steps on how to disable them In the FireFox and Google Chrome browsers:

 

Mozilla Firefox

  1. Click the menu icon "≡"at the top left-hand corner of the browser window and choose Add-ons.
    • If you are using Windows XP, click on Toolsfrom the menu bar near the top of the browser window and choose Add-ons.
  2. Click Extensions to view the installed extensions or click Plugins to view plugins installed for your browser.
  3. Disable the Extentions or Plugins one by one until the issue experienced no longer occurs.
  4. Find the add-on you want to disable and click Disable

    To Restart Fire Fox with all add-ons disabled click the Menu Icon "≡" at the top left-hand corner of the browser window and choose Help.


    Then click Restart with Add-ons – Disabled….

 

Google Chrome

  1. Click the menu icon (1)  at the top right of the browser window, choose More tools (2) and choose Extensions (3) to open the Extensions 
  2. Move the slider to the left (1) to disable the Extension or click Remove (2) to remove the Extension you want to delete.

 

 

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