PSA L&P - System: Why we don't recommend using the back button or the foward button when using the software

Why we don't recommend using the back button or the forward button when using the software

Using the back button or the forward button on your browser may not cause any issues. However, periodically it does. Because of this, we discourage you from doing so.

Here are some of the issues that have been reported.

  • It has been known to cause the merging of new entries with old entries especially with the new Redis and StickyIP. 
  • On occasion, the session ID has been "lost" when using the back or forward arrows which has, in some cases, caused the merging of transactions.

 


Related Articles

How to resolve an issue where an old bill has been merged into a new bill due to the back button being used, and then a check was written

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