PSFS Family Directory - Member List: How to merge duplicate member records – ParishSOFT

The following caveats must be in place to use this feature:

This article is specifically written to show how to merge duplicate member records. See the following article to learn how to merge duplicate family records.
First, if you are under a diocese who uses the ParishSOFT Diocesan Suite, the diocese must turn this feature on for your church. Otherwise, that permission is turned off by default.
In addition to that permission, each church administrator must give this permission to the staff responsible for merging duplicate records (Administration -> Manage Staff)
Also, both families must be owned (registered) to the parish or the diocese will need to do the merge.

Gather the Member information and identify the duplicates: Family Directory → Member List
Note the Member DUIDs and identify which one is going to be the Master Member DUID. See below:
Go to the Merge page under the Administration Tab.
Select Merge Type: Members and enter the Member DUIDs. Verify that the Members are correct and click on Submit to Queue:
Click OK when you receive the following message:
Go to the Merge Queue option to see the pending Merge records, see image below:
These records will be merged overnight.