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PSG Reports - Matching Donors for ChMS: How to resolve the ChMS Sync Error: "Unable to find donor and this integration has disabled creating new donors" '

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Bethany Sponseller
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How to resolve the ChMS Sync Error: "Unable to find donor and this integration has disabled creating new donors" 

This error is caused when a ParishSoft Giving donor record has not been matched/linked to the ParishSOFT Family Suite member record.

To troubleshoot this issue, see the article, How to match donors in Giving to Family Suite records.

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