How to manage the error, "This record requires at least one item"
When you are entering an amount in the deposit screen, and the record won't save but instead displays the message, 'This record requires at least one item," it is most likely because you are entering special characters in your amount.
- The software will only allow numbers and a decimal point in the amount field. When a dollar sign ($) or a comma (,) is used, the entry is not recognized.
Only enter the number. If the amount you want to enter is $500.00 you only have to enter 500; you are not required to enter the decimal point and the zeros (.00). If the amount contains cents, $89,500.52 enter the decimal with the cents, 89500.52 but no dollar sign and no comma.