IO Batches - Process: How to resolve the error, "Nullable object must have a value" when attempting to close a batch

How to resolve the error, "Nullable object must have a value" when attempting to close a batch

  1. Go to the Settings page.
    • Using the Navigator Bar, select Settings.
      -or-
    • From the Home Page, using the Settings Card, select Go to Settings.
      Select_Settings.png

  2. If the option that requires the system to create a deposit entry for the batch in ParishSOFT Accounting before closing the batch is marked, and you do not have ParishSOFT Accounting (PSA) or if integration (with PSA) is not turned on, unmark the checkbox and save the record.
  3. nullable_object_must_have_a_value.png
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