The New User Registration Form is used to request a new user account for ParishSOFT Family Suite. This article explains the purpose of each section of the form and the information required to complete it.

When to Use This Form

Use the New User Registration Form if:

• You do not already have a ParishSOFT user account
• You need login credentials to access Family Suite

To sign up for a new user account, click and complete the fields in the New User Registration form. Submitting the form begins an account approval process. 

Step 1: Account Request

Fields marked with an asterisk (*) are required.

Organization

• Select your parish or organization from the list
• If your organization is not listed, contact your parish or organization for assistance

User Name

• Enter a username that meets these requirements:
  • Length: 5–20 characters
  • Characters allowed: letters and numbers only (A–Z, a–z, 0–9)
  • No spaces or special characters
• The system checks whether the username is unique
• If the username is already taken, you must choose another

Password

• A temporary password is sent after your registration request is approved
• The email includes your username and temporary password
• Check your Spam or Junk folder if you do not receive the email

Step 2: Personal Information

This information is used to:

• Verify your identity against existing records, or
• Create a new family record if no match is found

Fields marked with an asterisk (*) are required.

Required fields include:

• First Name
• Last Name
• Primary Phone (10 digits, ###‑###‑#### format)
• Birth Date (MM/DD/YYYY format or calendar selection )
• Postal Code
  • U.S.: first five digits only
  • Non‑U.S.: no length restriction
• Address
• City
• State/Region
• Country

Step 3: Email Address

This section helps the system identify or update your family record.

Current Email

• Enter your current email address
• Only one account per email address is allowed
• After approval, login credentials are sent to this address

Confirm Current Email

• Re‑enter your current email address exactly

Prior Email Addresses (Optional)

• Enter any previous email addresses you have used
• Prior emails help locate or update existing records

Submitting the Form

• Review the Terms of Use and Privacy Policy
• Select Submit Registration to send your request
• If approved, you will receive an email with login credentials

Summary

The New User Registration Form collects the information required to create or verify a ParishSOFT user account. Completing all required fields accurately helps ensure timely account approval and access to Family Suite.