If you see modules on your invoice that you did not request, please follow the steps below to resolve the issue.
Complete the Cancellation Form
Submit a cancellation request using our official form:
This form ensures your request is documented and processed correctly.
Note: The cancellation form is used to cancel all or parts of your account, including individual modules or the entire account.
Provide Accurate Details
When completing the form, include:
- Org ID (Account Code) – Your organization’s unique identifier.
- Organization Name – Full name of your parish or organization.
- City and State – Location of your organization.
- Modules to Cancel – List the modules you did not sign up for.
What Happens Next
Once your form is submitted, our team will review your request and confirm the cancellation. If additional information is needed, we will contact you at the email included in the cancellation form.
Important: Cancellations cannot be processed via email or phone. The form is required for all module removal requests.
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