This article walks through sending a voice message from the Communication module.

Access the Communication Module

1. From the left navigation menu, select Communication.
2. The Messages list opens, showing existing messages and a New Message button.

Start a New Voice Message

1. From the Messages list, select New Message.
2. Choose Voice.
3. Select Next to continue.

Select Recipients

1. Under Who do you want to send it to?, select a recipient type: Family, Member, Member Workgroup, or Family Workgroup.
2. In the list that opens, use the search field to find a recipient, or scroll to browse.
3. Select the checkbox next to each recipient to add, then select Done.
4. Select Next to continue.

Create the Voice Message

1. Enter a Subject.
2. Choose how to create the message: Voice Recording or Text to Voice.

Option A: Record Your Voice

1. On the Voice Recording tab, select the microphone icon to start recording.
2. Select Use Recording once you're done.

Option B: Convert Typed Text to Voice

1. Select the Text to Voice tab.
2. Enter your message in the Message field.
3. Select Convert to Voice.
4. An audio player appears so you can listen to the converted message. Select Update to re-convert your text if you want to make changes, or select Use Recording to continue.

Preview and Send the Voice Message

1. Review the Message Title and Recipients, and use the audio player to listen to the Voice Message before sending.
2. Select Send to send the message immediately, or select Schedule to send it later.

Confirm the Message Was Sent

After you select Send, a confirmation appears, and you're returned to the Messages list. The new message appears at the top of the list, tagged Voice, with a Preparing status label while it's being delivered, and an audio player so you can play it back directly from the list.

September 04, 2026 00:12