This article walks through scheduling a message to send at a later date and time in the Communication module, and managing messages you've already scheduled.
Schedule a Message
Scheduling happens at the end of the message flow. Build your message as you normally would: choose the message type, select recipients, and compose the content. Then, at the Preview and Send step:
- Select Schedule instead of Send.
- In the calendar, select the date you want the message to go out. Use the arrows beside the month name to move to a different month.
- Select the Time field, then use the up and down arrows to set the hour, minutes, and AM/PM.
- Select Schedule.
- Review the date and time in the confirmation, then select Schedule Message to confirm.
Confirm the Message Was Scheduled
After you confirm, you're returned to the Messages list. The message appears with a Scheduled label and the time it will be sent.
- Select the Scheduled filter tab to see only messages waiting to go out.
Change or Cancel a Scheduled Message
- From the Scheduled tab, select the three-dot menu at the right of the message row.
- Choose an option:
- Edit: change the message content, recipients, or scheduled time.
- Send Now: send the message immediately instead of waiting.
- Delete: cancel the scheduled message so it won't be sent.
Updated