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Support Center

  1. ParishSOFT
  2. How to use the Support Center

How to use the Support Center

This area is intended to provide guidance on how to interact with the Support Center for the purposes of managing and creating tickets.

How to use the Support Center

  • How to submit a ticket
  • How to search the Knowledge Base for a resolution to your issue
  • How to use GoToAssist when a Support Representative wants to share your screen
  • How to log in to the Support Center for the first time
  • How to view your tickets
  • How to reply to or update your existing tickets

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