This article outlines the steps for new administrators at parishes already using ParishSOFT Family Suite. It covers how to obtain system access, locate training resources, and manage administrator accounts. For organizations new to ParishSOFT, please refer to the implementation emails you received.

Getting Access to ParishSOFT

If you do not yet have a login for ParishSOFT Family Suite:

• A current administrator at your parish can create a user account for you. They should follow these instructions:
  • How to Add New Staff to Your Parish
  • What Permissions Your Staff Needs to Post Contributions
  • How to Assign Fund Permissions

If no administrators are currently active at your parish:

• Contact your parish’s primary contact to request permission for a new administrator account.
• If you are unsure of the primary contact, ParishSOFT Support can provide that information.
• If the primary contact and previous administrators are no longer available:
  • Ask your parish priest to write a letter authorizing the creation of a new administrator account and updating the primary contact on file.

Training Resources

If you have not yet received training on the software, the following resources are available:

• PATHFinder Learning System – Free online training for ParishSOFT customers.
• ParishSOFT Knowledge Base – A searchable library of how-to articles.

Removing a Prior Administrator

If a previous administrator is leaving the parish:

• You can either end-date their assignment or delete it from the system.